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Aren’t subs the worst??

We offer all of the flowers & greens on the website based on their typical availability. However, sometimes seasons are unpredictable, the weather is uncooperative, or any number of other things out of our control happen and we aren’t able to source the variety you chose.

We have at least three sources (most products have seven) for every item listed on our website, but even so we’re working with perishable products and sometimes life happens. That all being said, we might have to substitute what you ordered – in those cases we will contact you to let you know.

We might ask you what you’re going for – shape, color, or texture – to make sure that we find reasonable alternatives to what you’re using in your designs. If nothing we offer works, we can also provide you with a store credit or refund.